Need help?
Frequently Asked Questions
ALL ABOUT ORDERS
We ship worldwide. Taxes and duties may vary depending on the destination country, and these charges are the responsibility of the customer.
We ship from Czech republic, and delivery usually takes 5-7 business days within EU and 7-15 days internationally. You’ll receive a tracking number once your order ships.
We totally understand that it could happened! You can return or exchange items within 14 days of receiving your order. Please make sure the item is unworn and in original condition. Find full details on returns page or contact us at care@theficollection.com
If your order hasn’t been processed yet, we’re happy to help you make changes or cancel. Please contact us as soon as possible at care@theficollection.com.
Once your order is placed, you’ll receive a confirmation email. If you don’t see it, check your spam folder or contact us to confirm.
ABOUT THÉFI
THÉFI it’s a celebration of timeless design, exquisite craftsmanship, and elevated tailoring. Every piece is thoughtfully designed to empower confidence, embrace individuality, and offer a flawless fit without compromise. We believe that true luxury lies in the details: premium fabrics, local production, and silhouettes that honor the beauty of height and strength.
All THÉFI pieces are carefully crafted in Czech Republic in collaboration with skilled local artisans, with an attention to detail.
You can check our detailed size guide in our Size Guide page, to help you choose the perfect fit. If you need personal assistance, feel free to reach out – we’re happy to help!
We’re always excited to connect with passionate, creative people who resonate with THÉFI’s vision. If you’re interested in joining our journey — whether in design, production, marketing, or beyond — feel free to reach out to us at tereza@theficollection.com with your portfolio or CV. We’d love to hear from you!